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H. STEWART LACY
Improving Human Capital’s founder and president is H. Stewart Lacy. With over 29 years of experience in human resource management, Stewart brings excellent depth of knowledge and expertise to
IHC. Some of his major accomplishments include:
- Starting a human resource function in North America for a foreign company which was expanding their operations to the U.S. and Canada
- Developing strategic HR initiatives which were used on a global basis
- Managing mergers and acquisitions
- Restructuring of compensation and benefit plans
- Implementing of new performance management systems
- Managing and leading workforces in both union and non-union circumstances
- Realigning a company’s HR systems with their business strategy
With Stewart’s extensive background and experience he helps management teams provide solutions to human resources issues which impact an organization’s effectiveness.
Stewart holds a B.S. degree in Industrial Relations and a Masters of Administrative Science from the University of Alabama. He is a member of the Institute for International Human Resources, the Society for Human Resource Management (SHRM), the SHRM Consultants Forum, World at Work, the Atlanta Human Resources Leadership Forum, and Phi Kappa Phi.
Stewart’s knowledge led him to form IHC and to use his experiences and the best practices from a variety of larger companies and varying industries to understand and help smaller businesses. The IHC team of experts he has assembled gives your company the “best of the best” without the expense of a full-time, permanent staff. IHC provides HR solutions to your firm based upon your current and future needs.
KARLA BRANDAU
Karla brings 16 years of experience and expertise in personal development,
leadership, and team building. She has researched and customized programs for
many Fortune 500 companies. Even though Karla maintains a busy seminar
schedule, she found time to write “Wake Up The Winner Inside,” a book that
helps improve your adversity quotient and be mentally and emotionally tough.
Karla has a unique talent in assisting organizations and their employees to
work better together as they make the people and profit connection through:
- Personality, thinking style, and conflict management assessments
- Personal power principles which help employees and executives develop
more charisma and increase their influence
- Communication skills which include collaboration, non-verbal clues and
getting in and out of difficult conversations
- Diversity concepts that help corporate villages make all employees “one
of us.”
- Creativity facilitation that helps organizations find creative solutions
to challenges
- Building a values driven organization based on principled behavior
She specializes in hands-on-learning experiences and interactive modules such
as Bugatronics and Working for the Soaring Design Research Center.
Karla has a Bachelor of Arts in Music Education from Brigham Young University,
is a Certified Speaking Professional (an earned designation from National
Speakers Association), past president of the Georgia Speakers Association, and
a member of the American Society of Training and Development (ASTD), the
Business and Technology Alliance of Atlanta (BETA), the National Association
of Female Executives (NAFE), National Speakers Association (NSA), and has been
an instructor for the American Management Association.
JOSEPH L. DICKENS
Joe offers a unique set of skills and experiences to our team in the areas of labor and employee relations, mergers and acquisitions, management development and training and operations management. He has a Masters degree in Human Resources Management, in addition to a BA in Psychology. The combination of human resources and operations management experience make Joe an excellent resource to our clients needing support in the areas of labor relations, human resource policies/practices and employee training and development. His work assignments span several industries such as distribution, manufacturing, food and beverage, agriculture and construction.
Below are highlights of some of his recent projects and accomplishments:
- Developed and implemented job certification programs in union and non- union operations.
- Created Annual Human Resources Audits based on metrics
- Affirmative Action Plans (AAP)
- Developed and delivered training programs for managers and employees on such topics as: union avoidance, crisis management and sexual harassment.
- Developed and implemented college intern and recruiting program
- Developed and implemented turnover reduction programs resulting in major savings
- Installed Human Resources Information Systems (HRIS)
- Negotiated labor agreements (new and existing)
- Helped company develop and implement new Values and Policy Statements
- Created performance management process and procedure for annual performance reviews and evaluations addressing company’s business objectives.
Joe is a certified instructor for Development Dimensions Institute management and supervisory training programs and is a member of the Society for Human Resources Management. He obtained his B.A. degree in Psychology from Aurora University and his Masters in Human Resource Management from the University of Beverly Hills. He has been a chief negotiator and company spokesperson, negotiating agreements with the UAW, RWDSU, UFCW, IAM&AW and USW. He is currently preparing for the SPHR certification for senior HR professionals from the Society for Human Resources Management.
BRUCE D. HIGDON
Bruce D. Higdon, Certified Safety Professional, has 28 years experience in occupational and environmental safety and health. He began his career with five years as a Loss Prevention Engineer with Aetna Life & Casualty providing consultative services to underwriters and risk management services to insured accounts. Specialties included fire protection, life safety, worker’s compensation, and boiler/machinery. He then served three years with Union Carbide's Linde Division as a Division Safety Manager. In 1976 he began a ten-year term in the forest products industry as the Loss Prevention Manager for Champion International's Courtland, Alabama Operations. He served at Courtland for five years and was promoted to Champion's Corporate Safety Department where he coordinated safety activities for Champion's Pulp & Paper Mills. At Champion Mr. Higdon specialized in design safety for Capital Projects, Process Safety Management for bleach plants, Industrial Hygiene, OSHA compliance and Contractor Orientation.
Since 1987 Mr. Higdon has served as a consultant to industry, insurance, and local governments. Many of his clients are from the Pulp & Paper and Chemical Industry. Mr. Higdon has also served the Pulp & Paper Safety Association as a member of the Board of Directors.
Previous and current projects involve Process Safety Management, Insurance Loss Control, Construction Project Safety, Outdoor Advertising Safety, Industrial Hygiene, Hazardous Materials Management, Machine Guarding, Behavioral Skills Training, Contractor Orientation, Shutdown Safety, and OSHA compliance. Mr. Higdon continuously monitors OSHA compliance activity in industry, and uses this information to successfully conduct simulated OSHA surveys and Hazard Recognition workshops. Mr. Higdon has developed, and successfully conducts, unique training programs in Hazard Recognition, Incident Investigation, HAZWOPER, Compressed Gases, Crane Operator Certification, Fall Protection, Respiratory Protection, and other safety related topics.
ANN WOODLY
Ann Woodly is a management consultant specializing in the alignment of human performance with organizational goals and objectives. She brings upwards of twenty years OD and HR generalist experience, helping organizations design and implement strategies to address complex business challenges. She is a certified mediator experienced in conflict intervention/resolution, and possesses certification in Development Dimensions International’s ‘Targeted Selection’ and their ‘Skills for an Empowered Workforce’ workshop series.
Below are highlights of some of her projects and accomplishments.
- Designed a highly versatile OD assessment and culture alignment process used to support initiatives in organizational change, performance management, leadership coaching/development, diversity awareness and team building/alignment.
- Designed customized multi-rater feedback instruments for culture change and leadership coaching projects.
- Conducted company wide EEO audits, and designed/implemented diversity improvement initiatives.
- Planned and conducted in-house seminar offerings including Valuing Differences, Behavioral Interviewing techniques, Mediation/Conflict Resolution and Skills For Empowering Leaders.
- Managed leadership development and succession planning projects.
- Designed and implemented performance management systems for organizations in the not-for-profit and private sectors.
- Developed compensation plans and a new hire orientation program for a national industrial equipment sales force.
Ann holds a B.S. in Psychology from Fordham University and an M.S. in Human Resource Development from Georgia State University. She is currently enrolled in the National Training Laboratory’s Diversity Certification program. She is a member of the Organization Development Network, the American Society for Training and Development and the Organizational Change Alliance.
SALLY A. JAMARA
Sally Jamara is a senior consultant with over twenty years of proven success
and progressive responsibility in Executive Management, Executive Coaching and
Human Resources in the business environment. Sally has worked extensively in
leading major organizational change resulting from mergers and acquisitions,
outsourcing or significant business growth. She coaches high potential
executives and executives experiencing significant business changes. She helps
executives and their teams develop the necessary strategy and skills to be
successful in a new arena and respond to future business challenges.
Prior to her consulting career, Sally was the SVP of Americas Human Resources
for Bass Hotels & Resorts, Inc. She has had global responsibility with both
large and small organizations in the manufacturing, high technology and
hospitality sectors. In addition to her significant Human Resources
experience, she has been Vice President of Customer Service and Sales,
managing the P&L and overseeing client development. She has also successfully
worked on mergers and acquisitions and in culture change environments.
Sally brings maximum effectiveness to her consulting and coaching practice
because of the powerful combination of business experience and academic
training. She holds a B.S. degree in Economics, a Masters in Organizational
Psychology and is currently engaged in a program of study leading to a
Doctorate in Organizational Psychology.
Sally has been the recipient of numerous executive leadership awards
including: Executive Committee Award, Outstanding Teamwork Award and multiple
Top Performer Awards in a number of different companies. She is certified as
an Executive Coach and is a licensed Management Research Group Network
Associate for the Leadership Effectiveness Analysis (LEA) 360-degree
assessment and Personal Directions. She is also licensed as a Virtual CEO
facilitator.
Sally has also developed programs and workshops on “Optimizing Return on
Investment” and “Culture as a Competitive Advantage.” She has been a speaker
for companies and for organizations driving leadership development programs.
ALLAN R. ZEITLIN
Allan Zeitlin is a seasoned human resource professional with over twenty years
experience in the design, deployment and administration of employee benefit
and executive compensation programs. He has served as a strategic partner to
senior management of several major southeastern corporations involved in
diversified manufacturing, information management, banking and construction.
Allan also has extensive experience in the area of mergers and acquisitions,
having served as the sole HR due diligence representative for 45 acquisitions
and being responsible for post-acquisition synergies and integration of
benefit programs.
He has served as the V.P. of Benefits and Compensation for National Service
Industries, Inc., V.P. of Employee Benefits for First Financial Management
Corporation, V.P. Human Resources of Fidelity National Bank. Earlier in his
career he served the vendor community in insurance, financial planning and
mutual fund operations roles.
Allan is qualified by experience encompassing:
- Strategic/Tactical Planning
- Mergers & Acquisitions
- Contract Negotiation
- Vendor Relations
- Health & Welfare Plan Design – Managed Care Program Development
- Retirement Plan Design – Defined Contribution & Defined Benefit Plans
- Executive Compensation
- Long-term Incentive Plans – Annual Bonus Plans
- Deferred Compensation Programs – SERP Plans
- Wage & Salary Administration - Job Descriptions – Market Adjustments
- Stock Purchase/Stock Option/Restricted Stock Plans
He has saved his employers and clients well over $10,000,000 in restructured
benefit plans, and has been instrumental in developing unique long-term
incentive programs. He sincerely believes that companies can maintain the
diversity and quality of their benefit offerings while diminishing the
bottom-line impact of these programs.
Allan received his B.A. degree from Queens College and his J.D. degree from
New England School of Law. In addition to his consulting work, he serves as an
adjunct professor at Devry University teaching undergraduate classes in
Business Law, Ethics, and Sociology. He is a recipient of the 2000 Web ACE
award for creative benefit planning and has been a speaker on benefit-related
issues at a number of Atlanta based organizations.
ALAN H. KING
Alan brings a unique set of skills to our clients with over 25 years of experience in business and consulting. His focus is on:
- helping client organizations achieve peak performance
- reach established goals
- improve their leadership effectiveness.
His strong diagnostic skills have helped him build close working relationships with clients. As a result, his clients have been able to implement structural and system solutions that have helped them achieve competitive advantage and significantly improve their financial performance.
Alan has directed organization design projects, as well as strategic and business planning retreats. With proven organizational transformation experience, his expertise includes executive coaching, management consulting, leadership workshops, high performance work team facilitation, capital project partnering, presentations and the design and implementation of effective organizational support systems.
Alan has worked with a variety of businesses and government agencies. He is recognized for his ability to develop and maintain effective rapport and relationships at all organizational levels from the top floor to the shop floor.
Alan holds a master’s degree from the University of Georgia in business and organizational development.
DON LANG
Don works with organizations to bring practical solutions to effectively align
talent with business priorities and strategies. With a diverse background that
spans human resources management, line operations management, business
development as well as P&L responsibility, he recognizes the importance of
solutions that fit the business context, culture, leadership approach, and
resources of the firm. Talent planning, assessment, leadership
learning/training and coaching are particular areas of expertise.
In the area of talent planning, Don helps business leaders design and
implement processes for staffing the business from recruiting to selecting to
on-boarding new talent. He also helps business leaders assess current
leadership talent against company growth plans and for leader succession to
ensure effective business continuity.
Don has served organizations by conducting third party assessments for
staffing key jobs, for profiling talent in newly acquired businesses, for
executive development, and for succession management. He has over 12 years
experience coaching professionals and executives from a variety of fields and
industries in pivotal career situations including: assimilating quickly into a
new leadership role, working through strengths and development needs in a
current role as well as for future growth, and transitioning out of a company
to a new career. Don has coached hundreds of line managers, executives, and
human resources professionals in North and South America, Europe and Africa in
developing assessment skills for selecting and developing top talent. He has
worked with such organizations as Delta Air Lines, GE, Citibank, Allied
Signal, 3M Europe, ING Barings, Mirant, and Tenet Healthcare.
Central to his partnership with firm leaders, Don works closely with
management to identify opportunities to improve the alignment of the HR
function with business needs and priorities, develop and implement performance
management programs, and facilitate business planning and development
training. In all cases, he creates straightforward solutions and simplified
work processes with the business professional in mind.
Don holds an MBA from Georgia State University and a Bachelors Degree in
Economics from Lafayette College. Professional affiliations include the
Society for Human Resource Management, The Human Resource Planning Society,
and The Human Resource Leadership Forum.
Pierre Joubert, Senior Partner (CIRC)
Pierre Joubert is the senior partner of our practice in Canada. Pierre is
located in Montreal, Quebec but covers projects throughout Canada. Prior to
embarking on a human resources consulting career in 2000, Pierre began
acquiring the skills he brings to his clients more than twenty (20) years
ago holding various positions from operational, human resources and
administration functions.
Extensive work-related and hands-on experiences in Canada, the United
States, France, Ireland and the United Kingdom provided him with unique
business exposures. He has worked for world known organizations such as
Kruger Pulp and Paper, Air Canada, Price Waterhouse, Pepsico/FritoLay and
CAE. Clients benefit directly from Pierre’s considerable experience and
dynamic approach to business opportunity identification and resolution.
A business-oriented individual Pierre keeps the business agenda and the
bottom line well in sight while delivering practical solutions supporting
individual growth and building effective strategy. His direct participation
in joint ventures, acquisitions, start-ups, divestitures and building
effective strategic and business plans has provided him with exceptional
knowledge on how to leverage individual contribution towards achieving
business and personal goals. He also has access to expertise for very
complex matters and has a unique ability to rally a team around issues
quickly.
A B. Sc. in Industrial Relations, coupled with teaching and conference
assignments in both English and French, have provided Pierre with continuous
learning exposures. He is a member of the Industrial Relations Counselors
Corporation of Quebec, Inc. (1980) and the Canadian Industrial Relations
Professionals (1981).
Deborah L. Williams
Deborah L. Williams is a senior human resources practitioner who helps
clients bring about organizational change and maximize their ROI for
training and employee development. She has over 20 years of corporate and
consulting experience and over 12 years of diversity management and
leadership development consulting experience. Deborah helps organizations
and individuals increase performance and effectiveness through leadership/
management development, managing and valuing diversity, and managing
organizational change. Ms. Williams uses executive and leadership coaching
to support clients in changing behavior to align with their personal and
professional vision.
Deborah has provided consulting and training expertise for clients such as:
State Farm, Nortel, Caraustar Industries, BlueCross BlueShield of Georgia,
Marsh, Atlanta Community Foodbank, Federal Home Loan, Georgia State
University, Georgia Power, Georgia Commission on Family Violence, Georgia
Council on Child Abuse, Hewlett Packard Company, Coca-Cola USA, AT&T,
Verizon, United Way, the U.S. Government, and numerous others.
Deborah has designed training, facilitated and managed consulting projects
in transformational leadership, change management, career management, and
valuing and managing diversity. She specializes in strategic approaches to
culture alignment and effectiveness. Ms. Williams received her MBA and BA
degrees from Ohio State University.
Deborah is active in a number of professional and community organizations
and is currently a board member of Organization Change Alliance, HR
Leadership Forum, and Fulton County Children’s Advocacy Center.
Janet L. Walsh
Janet Walsh is a senior a human resources consultant who uses her technical
knowledge of human resource processes along with her broad base experience
in industry to help businesses increase revenue, reduce costs and improve
operating efficiency. She is the author of The Global 20 © to help business
effectively grow internationally, and, co-author of SSSHR © a program
methodology for helping businesses diagnose ineffective HR practices and
replace them with profitable and strategy focused metrics.
Prior to her career in consulting, Janet worked for Fortune 100 and large
multinationals leading the human resources function in the US and overseas
with a focus on designing, developing and implementing strategic HR
solutions to complex, business problems to achieve growth, profitability,
customer satisfaction and quality. She has had significant on site,
leadership experience directing fast-paced, marketing, sales, technology and
manufacturing start up operations in more than 40 countries throughout the
Latin America, Asia, Europe, Africa and North America.
She provides expert leadership and advice to HR community through regular
speaking engagements at SHRM, ASTD, WAW and IHRM. In addition she is the
author of Keller Graduate School of Management’s national MBA capstone
courses in human resources, where she is also a senior professor teaching
global business strategy, compensation, training, organizational
development, benefits, and international HR. She is a member of the
executive committee of the Board of Directors for the World Trade Center
Atlanta and of Bucknell University Alumni. She is also the Chair of the
Georgia Digital Content Initiative, a digital arts education program.
She holds an undergraduate degree in Economics from Bucknell University and
an MBA with a concentration in Finance from Loyola College.
Whit Perrin Wright
Throughout her 20-plus year career in human resources management, Whit
Perrin Wright, CCP, SPHR, has worked extensively in job analysis,
assessment and compensation. She has developed appraisal systems and
compensation plans to facilitate employee-management communications and
improve organizational performance. She began consulting in 1993 and has
worked with clients in private industry, government and not-for-profit
organizations.
Among past and current clients are the National Commission on
Certification of Physician Assistants, Allied Holdings, AIG Designs (a
subsidiary of American International Group), the Georgia Department of
Corrections, the Defense Department, Georgia Pacific, ING Life of
Georgia, Gwinnett County Government, ERB Manufacturing, and UPS Service
Parts Logistics.
Prior to launching her career in consulting, Whit served as Assistant
Commissioner in the Georgia Department of Labor, as Director of
Personnel for the Metropolitan Atlanta Rapid Transit Authority (MARTA),
and as Assistant Director of Personnel for DeKalb County Government. She
created and directed the first centralized examination program for
Georgia’s occupational licensing boards while working in the Office of
the Secretary of State.
Whit attended Emory University and holds a Masters Degree in Public
Administration from Georgia State University.
She is has earned the designation of Certified Compensation Professional (CCP)
from WorldatWork and certification as a Senior Human Resources
Professional (SPHR) through the Human Resources Certification Institute.
Whit is also registered as a mediator with the Georgia Supreme Court’s
Office of Dispute Resolution.
She is a member of the Society for Human Resources Management, WorldatWork
(formerly the American Compensation Association), and the Association
for Conflict Resolution. Whit was founding member of the Atlanta Area
Compensation Association and has served several terms as a member of its
Board of Directors.
Lee S. Grande, M.S.
Lee S. Grande has twenty years of experience as a human resources
executive and consultant. She has demonstrated competence in
organizational change, executive coaching and development, human
resource strategy design and execution, performance enhancement system
design and all aspects of human resource management.
Prior to starting her career as a consultant, Ms. Grande was Senior Vice
President for People Services and Development for AFC Enterprises, the
2.4 billion dollar world premier restaurant and specialty foods company.
She joined the new organization, which was formed through a bankruptcy
transition, in November 1992 as Vice President of Training and
Operations Support. She played a key role in leading an extensive
reengineering effort mapping the strategic vision for the newly formed
enterprise including the financial, human resources, technology and
business processes, and the acquisition of two major operating
companies. She was rapidly promoted to the role of leading all aspects
of the organization’s people systems and processes necessary to
evaluate, develop, recruit, compensate and motivate the talent needed to
drive AFC Enterprises’ phenomenal growth and success to become a public
company in 2001. As a member of the company’s five-person executive
management team, Ms. Grande led the organization’s position in
developing a unique culture titled “New Age of Opportunity.” This
culture established AFC’s reputation as a leading place to work with an
inclusive, family friendly, high performance team of people sharing in
the success of the company.
Prior to joining AFC Enterprises, Ms. Grande was a development and
organizational consultant for Coca-Cola USA and was Vice President of
Human Resources for Arby’s Incorporated. Ms. Grande holds a Master of
Science degree in Clinical Psychology from Valdosta State University,
where she graduated cum laude, was a Presidential scholar and a member
of Alpha Chi Honor Society. She has been a member of the American
Society for Training and Development, the National Society for
Performance and Instruction and the Women’s Foodservice Forum. Ms.
Grande was the recipient of the 1995 Elliot Associates Hospitality
Motivator of the Year Award and the 1998 Professional Excellence Award
from the Atlanta Chapter of the Society for Human Resource Management.
Ms. Grande specializes in assisting organizations in the development of
strategic human resources strategies and executive coaching during major
change processes including merger and acquisition transitions or
turnaround business initiatives. These strategies include the design of
performance enhancement systems and tools, team building processes, and
compensation, benefit and work environment initiatives.
Linda C. Crow
Linda C. Crow, SPHR
Linda is a human resources consultant working with companies to align their human resources strategy with business objectives. She has over 20 years of experience in human resources management with extensive expertise in strategy alignment, change management, culture assessment, executive communications, team-building, training, compensation planning and preventative employee relations. Before consulting, she was Director of Human Resources for a private telecommunications company where she redesigned compensation and incentive programs for all levels of the organization and designed sales and customer service compensation programs and training programs to support cultural change. She worked with executive management of a $500 million software development company as Human Resources Director to implement performance management systems, lead wide-scale organizational culture change initiatives and a massive reorganization effort. As Vice President of Organizational Development for a $6 billion regional commercial bank she designed a restructuring process resulting in millions of dollars in savings. She led the management training and leadership development for over 2000 employees in this southeast bank.
As a member of the operating committee reporting to the General Manager, Linda led the successful turnaround of a high-tech manufacturing plant with severe labor problems; as human resources manager for the largest distribution division of a $6 billion corporation she and the management team defeated a UAW organizing campaign and implemented employee development systems for the first time in the company's history. As operations manager for an entrepreneurial staffing company with over $1 billion in sales, she opened offices throughout the southeast and served as internal business consultant to the franchise owners. Previously, Linda wrote political speeches and campaign literature for Winthrop Rockefeller, former Governor of Arkansas, and subsequently served on his personal staff to develop human resource communications policies and systems.
Linda holds professional certification as Senior Practitioner in Human Resources (SPHR). She is a recent board member of both the Atlanta Chapter of the Society for Human Resource Management and the Georgia Executive Women's Network and a current board member of the Women’s Commerce Club. She chaired the SHRM South Conference for 1998. She also holds membership in the Board of Directors Network. She holds a Bachelor of Arts degree from High Point University.
James W. Mullis
Jim is a senior executive compensation consultant who provides
consulting expertise in the design and implementation of executive
compensation, sales and incentive plans, base compensation, and benefit
programs.
Jim has more than 25 years of experience in compensation and benefit
management, including work with large employers in domestic and
international compensation. He has served as Executive Compensation
Practice Leader in the Southeast for Watson Wyatt, Senior Vice President
and Southeast Region Compensation Consulting Leader for Aon Consulting
and Partner in Charge of compensation consulting in the
Southeast/Mid-Atlantic regions for Ernst and Young.
Jim has developed programs for high-tech/telecom firms, manufacturing and
distribution firms, health care organizations, financial institutions,
family-held, not-for-profit and governmental organizations, including
firms at the pre- and post IPO stages.
His clients include Flooring America, LTV, Hyperion Software, Dial Call
(now Nextel), PhyMatrix Corporation, Weatherhead Industries,
Knowledgeware, ARAMARK and Ringling Bros. Combined Shows. His corporate
assignments have included United Technologies, General Dynamics, Aetna,
Crestar Bancshares and Georgia State Government.
Jim earned both Bachelor of Science and Master of Science degrees from
Georgia State University in Atlanta. He is a member of the American
Compensation Association and its affiliate, the Atlanta Area
Compensation Association. He has written and been quoted in several
articles about executive compensation and is a frequent speaker on
compensation issues for professional organizations.
Tamu Lewis
Tamu Lewis is a senior compensation and human resources expert who has
worked on various types of strategic projects including compensation
strategy, performance management, succession planning, career pathing,
training, work force strategy, and competency development. Tamu has over
15 years of work experience, including 5 years of experience with large
human resources consulting groups and 3 years with boutique consulting
firms. She has worked in various industries including software, banking,
healthcare, high tech and others.
Tamu has managed projects that include the following:
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Conducting comprehensive reviews of an organization’s compensation
philosophy and strategy, current compensation programs and salary
levels; resulting in the development of recommendations to change
current programs to be consistent with overall business and human
resource strategies.
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Designing and implementing web-based performance management and
succession planning systems that strengthen and sustain leadership
development efforts within the organization.
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Partnering with senior management to develop career paths in various
departments that allow employees to better understand career options
within their current department and across the organization.
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Developing competency based assessments and selection processes,
within the overall employment process, to improve operational
efficiencies, retention rates and employee satisfaction.
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Designing and administering compensation programs that are competitive
with the external market and internally equitable; that support the
organization’s strategy by rewarding desired behaviors and performance
levels.
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Evaluating the effectiveness of work force strategies and implementing
interventions to ensure optimal recruiting practices and retention
rates.
Tamu’s compensation and human resources background includes work
experience as the Compensation Manager for a software company and a
Senior Consultant with both Mercer Human Resource Consulting and Ernst &
Young. Tamu also held various management positions with NationsBank (now
Bank of America).
Tamu earned a Bachelors degree in Finance from the University of South
Carolina and a Masters degree in Business Administration (M.B.A.) from
the University of North Carolina at Chapel Hill. She is a Member of the
Atlanta Area Compensation Association (AACA), WorldatWork and the
Society for Human Resource Management (SHRM). She has earned the
following certifications: Certified Compensation Professional (CCP),
Certified Benefits Professional (CBP) and Professional in Human
Resources (PHR).
Terri Swain, Senior Consultant
Terri is a Senior Human Resources consultant specializing in Equal Employment Opportunity, Affirmative Action, and difficult employee relation issues. Terri brings a well-rounded perspective to her role as a human resource consultant, with experience as a human resources generalist as well as an equal employment opportunity/affirmative action specialist. She has consulted for both large and small companies, as well as performed local, national and international assignments in a wide variety of industries. She has served as project manager for many extensive human resources activities. Prior to her consulting role, she had Fortune 200 human resource management experience in the areas of employee relations, human resource planning, as well as training and development. Terri began her career in human resources via government compliance as an investigator for the Equal Employment Opportunity Commission (EEOC), after a successful career in public relations.
Terri’s key accomplishments have included managing major reorganizations and staffing during mergers and acquisitions; designing and implementing performance management systems; developing start-up human resource plans; and developing corporate diversity initiatives. In addition to these activities, Terri has also designed and conducted several training programs in the area of fair employment practices. In her role as a compliance expert, she has written many Affirmative Action plans and streamlined the AAP process; assisted companies through Department of Labor audits; served as an expert witness in EEO cases; and conducted third-party discrimination, harassment and employee relations investigations. Terri often lectures and speaks about discrimination, harassment and other compliance issues. Terri’s success as a consultant is a result of her ability to quickly identify client needs and to provide practical, cost-effective and cost-saving solutions.
Terri graduated with high honors and a degree in Mass Communications from the University of Texas at El Paso. She is a mentor with Communities in Schools, assisting at risk youth with the motivation to stay in school and is a board member for the Dallas affiliate of the Susan G. Komen Breast Cancer foundation. She is also a member of the Business Women’s Council.
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