WHAT THEY SAY ABOUT US . . .
"Although Stewart(Lacy) brings a strong understanding of what has worked in
the past, he is the first to challenge the old and look for new ways to
address the future. Not only has he created something from something that did
not previously exist, but, more importantly, he creates needed changes in
existing environments and cultures which have not recognized the need for
Hannu Melarti, President, Metso USA, Inc.
"Stewart Lacy developed a detailed plan for downsizing and restructuring our
organizational fixed costs by over 25% to allow our $160 million/year company
to remain profitable and meet our budget with a $50 million reduction in year
over year revenue. Stewart personally oversaw the successful implementation of
the plan with organizational morale actually improving. I strongly, and
without reservation, would recommend Stewart Lacy and Improving Human
Bob Harrison, President & CEO, Sunds Defibrator, Inc.
"Sharon Sweat did an excellent job of investigating difficult allegations of
race discrimination and harassment. She conducted a thorough investigation,
prepared a first rate report of the investigation, and helped to defuse a very
volatile situation. Her understanding of the personal and emotional issues
with the managers and with the employee was invaluable in reaching a
satisfactory resolution of this case."
Dara DeHaven, Esq., Ogletree, Deakins, Nash, Smoak & Stewart
"The training provided by Karla Brandau was very powerful. I learned why and
how people are truly unique. I also learned so much about what makes up our
personality. It left a powerful impression I will carry with me as I go
John Santagata, VP Organizational Development, Coca-Cola Enterprises
"I would highly recommend Karla (Brandau) for future programs and/or
presentations in which anything less than perfect is not acceptable."
Noelle Larson, Executive Director, Community Associations Institute of
"Your (Karla Brandau) training exceeded my expectations. What a terrific
Mark Alexander, Vice President, Hallwood Corporation
"Gloria (Law) has been a tremendous asset to the project and has made my job
Charlie Cardaneo, IT Manager of Agere (Lucent Technologies)
We should have a person like Gloria (Law) on every project; she handles
problems before they become problems.”
Ed Bright, Vice President of ITP, Division of Solomon Page
"I only want to stay in consulting if I can work on projects for Gloria
Terry Hodge, Senior Oracle Consultant
"Jeff was exceptional at helping us achieve top performance from our sales team, exceeding our goals by 150% the second year. He partnered with us to design the Account Executive success profile, hire 25% of our sales team, and develop a 6-month onboarding program to get them up to speed in half the time before we used his services."
VP of Sales, Drake Beam Morin
"Jeff teamed with our senior operations folks to restructure our operations administration team, eliminating one position with duplicate functions. We ended up saving the company close to $1 million dollars while continuing to improve our service 12% the second year as reflected in client satisfaction surveys. He also designed and helped us to execute a performance management process for all levels that is helping to focus productivity and minimize employee relations issues."
Kim Rutherford, Regional Vice President of Operations, Drake Beam Morin
"We hired Jeff to design the competency model, selection process and orientation / training program for 9 new Client Partnering Executives. Top quality people were hire in just 2 months, ramp up time was reduced from 1 year to 6 months."
President, The Ken Blanchard Companies