Clients - Who They Are and What They Say

Our expert team represents the best practices from many different industries including:

WHAT THEY SAY ABOUT US . . .

... Although Stewart(Lacy) brings a strong understanding of what has worked in the past, he is the first to challenge the old and look for new ways to address the future. Not only has he created something from something that did not previously exist, but, more importantly, he creates needed changes in existing environments and cultures which have not recognized the need for change.
Hannu Melarti, President, Metso USA, Inc.

... Stewart Lacy developed a detailed plan for downsizing and restructuring our organizational fixed costs by over 25% to allow our $160 million/year company to remain profitable and meet our budget with a $50 million reduction in year over year revenue. Stewart personally oversaw the successful implementation of the plan with organizational morale actually improving.  I strongly, and without reservation, would recommend Stewart Lacy and his Improving Human Capital company
Bob Harrison, President & CEO, Sunds Defibrator, Inc.

... Sharon Sweat did an excellent job of investigating difficult allegations of race discrimination and harassment. She conducted a thorough investigation, prepared a first rate report of the investigation, and helped to defuse a very volatile situation. Her understanding of the personal and emotional issues with the managers and with the employee was invaluable in reaching a satisfactory resolution of this case.
Dara DeHaven, Esq., Ogletree, Deakins, Nash, Smoak & Stewart

... The training provided by Karla Brandau was very powerful. I learned why and how people are truly unique. I also learned so much about what makes up our personality. It left a powerful impression I will carry with me as I go forward.
John Santagata, VP Organizational Development, Coca-Cola Enterprises

... I would highly recommend Karla (Brandau) for future programs and/or presentations in which anything less than perfect is not acceptable.
Noelle Larson, Executive Director, Community Associations Institute of Georgia, Inc.

... Your (Karla Brandau) training exceeded my expectations. What a terrific program.
Mark Alexander, Vice President, Hallwood Corporation

... Gloria (Law) has been a tremendous asset to the project and has made my job easier.”
Charlie Cardaneo, IT Manager of Agere (Lucent Technologies)

... “We should have a person like Gloria (Law) on every project; she handles problems before they become problems.”
Ed Bright, Vice President of ITP, Division of Solomon Page

... “I only want to stay in consulting if I can work on projects for Gloria (Law).”
Terry Hodge, Senior Oracle Consultant

... "Jeff was exceptional at helping us achieve top performance from our sales
team, exceeding our goals by 150% the second year. He partnered with us
to design the Account Executive success profile, hire 25% of our sales team,
and develop a 6-month onboarding program to get them up to speed in half
the time before we used his services."
VP of Sales, Drake Beam Morin

... "Jeff teamed with our senior operations folks to restructure our
operations administration team, eliminating one position with duplicate functions.
We ended up saving the company close to $1 million dollars while continuing
to improve our service 12% the second year as reflected in client
satisfaction surveys. He also designed and helped us to execute a performance
management process for all levels that helping to focus productivity and minimize
employee relations issues."
Kim Rutherford, Regional Vice President of Operations, Drake Beam Morin

... "We hired Jeff to design the competency model, selection process and
orientation / training program for 9 new Client Partnering Executives.
Top quality people were hire in just 2 months, "ramp up time was reduced
from 1 year to 6 months.
President, The Ken Blanchard Companies

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